Beyond the Dial Tone: An Exploration of UniTel Voice’s Business Phone Mastery

Discover an in-depth review of UniTel Voice, a leading business phone service. Explore its features, pricing, user experience, and see how it stacks up against competitors. Make an informed choice for your business communication needs.

Having reliable communication is critical to the success of running a business. This is what UniTel Voice solves as a business phone service. It offers features designed to improve communication for companies of all sizes. It has a suite of cloud-based phone services. They help businesses communicate with customers, clients, and team members.

We will review what UniTel Voice offers, discussing its features, pricing, and more. UniTel Voice has established itself as a trustworthy service in business phone solutions. The company has evolved to meet the ever-changing needs of businesses.

UniTel Voice Features

Unitel Voice features
  • Cloud-based PBX: UniTel Voice operates on a cloud-based PBX (Private Branch Exchange) system. This allows you to route calls, manage extensions, and customize greetings. This technology offers scalability, and flexibility and eliminates the need for manual intervention.
  • Virtual phone numbers: You can choose from local, toll-free, or vanity numbers. This makes it easier for customers to reach businesses. Setting up a virtual phone number with UniTel Voice is quick and straightforward.
  • Extensions and call routing: You can many extensions and customize call routing. This feature is beneficial for larger businesses or those with various departments.
  • Voicemail & transcription: UniTel Voice sends voicemail message transcriptions to your email. The transcriptions are clear and accurate, allowing for easy tracking of important information.
  • Mobile & Desktop apps: UniTel Voice has apps for both mobile and desktop use. These apps are user-friendly and have all the features for smooth communication.
  • Call forwarding and screening: You can forward calls to different numbers and screen incoming calls. This helps manage the flow of communications and filter out unwanted calls.
  • Integration with other software/tools: UniTel Voice integrates seamlessly with business tools. This enhances productivity and ensures smooth workflow.

Ease of Use

Setting up UniTel Voice is quite easy. The onboarding process is straightforward, and the user interface is easy to navigate. Even for new users, there is a minimal learning curve involved.

Customer Support and Service

UniTel Voice provides responsive customer support via live chat, phone, and email.

Unitel Voice Pricing

Unitel Voice Pricing

UniTel Voice offers different pricing options, to suit different business needs and budgets. It provides great value for money, with feature plans for businesses of all sizes.

Pros and Cons

Every tool, no matter how refined, comes with its strengths and areas of improvement. As with all comprehensive reviews, providing a balanced view is essential.

We’ll discuss the advantages and drawbacks of UniTel Voice. We will go over the great aspects and areas that might fall short of your expectations. This will help you make an informed decision tailored to your specific needs.


  • Comprehensive feature set
  • Easy to use
  • Competitive Pricing
  • Responsive customer support
  • High system quality with unique features.
  • Complimentary professional messages.
  • Support offers help with settings setup.
  • Ability to receive and send faxes via a toll-free number.


  • Learning the software solo is intimidating and tough
  • Initial settings setup is challenging.
  • There is no texting feature within UniTel Voice.
  • Slow interface
  • Difficulty scrolling through numbers and making outbound calls on mobile.

Comparison to Competitors

UniTel Voice holds its own against competitors in the market. It offers a range of features and pricing options that cater to businesses of all sizes. It distinguishes itself with its user-friendly interface, seamless integrations, and responsive customer support.

Security and Reliability

UniTel Voice takes data protection seriously. It implements robust security measures to safeguard user information. Additionally, the service boasts impressive uptime statistics, ensuring reliable business communication.


UniTel Voice is an excellent choice for businesses seeking a reliable phone service. Its features, pricing, and great customer support offer value for all businesses.


How long does it take to set up UniTel Voice?

Answer: Setting up UniTel Voice is quick and straightforward, taking a few minutes.

Can I transfer my existing phone number to UniTel Voice?

Answer: UniTel Voice allows users to port their existing phone numbers.

UniTel Voice contact number and email

Whether you’re seeking top-tier communication solutions for your business or have questions about how this tool can revolutionize your operations, there’s a dedicated team waiting to assist you. The professionals at Unitel Voice understand modern communication and will guide you on every step.

If you value responsive customer service and a partner that’s committed to your success, don’t hesitate. Reach out to them via email ( or give them a call (855-888-6423). Your journey towards seamless communication starts with that first contact. Let Unitel Voice be your guiding hand.